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让客户必回的开发信到底该怎么写?内含开发信模板

2023-05-09

 

作為(wèi)一名外贸从业人员,在开发客户的时候自然少不了开发信,它是每一个外贸人必备的专业技能(néng),一封好的开发信就是打开一桩生意的敲门砖,但总也有(yǒu)人抱怨:
✔  写开发信不知道从哪下手
✔  英语基础很(hěn)差,怎么写都写不好

✔  好不容易写出来一篇,发出去却没有(yǒu)回音

......

所以,一封客户必回的开发信到底要怎么写小(xiǎo)麦通过这篇文(wén)章分(fēn)享给大家开发信的写作技巧以及案例模板,收藏这一篇就够了哦 ~

 

 

01

标题简短有(yǒu)重点

 

 

回想一下,你自己平时在阅读各个平台文(wén)章的时候,是不是首先会看一下标题,标题突出有(yǒu)重点,你才会被吸引从而对文(wén)章内容感兴趣想继续读下去。

同样的,对于那些买家客户来说,邮箱里面一天要收到成百上千封的邮件,自然是会第一时间打开有(yǒu)重点,够吸引的邮件。

但是也不能(néng)过于為(wèi)了吸引眼球,而写出和正文(wén)内容完全违背的标题,不然客户只会感觉受到了欺骗。

 

 

02

明确的称谓和获得方式

 

 

在开发信中,要有(yǒu)直接明确的称谓,可(kě)以是对方的名字或者对方的职位,而避免Dear Sir/Madam 这种千篇一律且官方的词汇。

获得对方联系方式渠道,也可(kě)以在开发信中说明,比如你是被别人引荐认识的,可(kě)以写上引荐人的名字,或者你是展会上获得的联系方式,那么就可(kě)以加上地点和时间,如果你是从网站看到他(tā)的,可(kě)以说是从网上先了解到了相关的内容或者产品,这样也能(néng)进一步打消对方的疑虑

 

 

03

写清与对方联系的原因

 

 

 

你為(wèi)什么要和对方联系,想要达成怎样的目的,这也是开发信的核心内容。其实也是价值的传递——我可(kě)以為(wèi)你带来什么。

 

当你说清楚為(wèi)什么要双方去建立连接的时候,其实也就是回答(dá)了对方心中的一系列疑问:我认识你吗?你怎么知道我的?我為(wèi)什么要放下手头工作看你的邮件?有(yǒu)什么动力回复你?。

 

在梳理(lǐ)清楚这几个重点后,我们一起看看这几封针对不同行业的开发信模板吧~

 

 

 

1、常用(yòng)模板 

 

Hi Mike,

I noticed your company has some negative reviews about poor customer service.

( 第一句从对方的现在正在面临的问题展开话题我注意到了你们公司最近有(yǒu)关于客户服務(wù)的差评

It’s incredibly frustrating to lose customers because of lost tickets, lack of tools, and disorganization in the support department.

第二句对于对方目前遇到的问题感到感同身受由于门票丢失、工具缺乏以及支持部门的混乱而失去客户是非常让可(kě)惜的

(产品名) integrates all of your customer data into one centralized place, allowing you to easily track, manage, and measure customer interactions, no matter the channel.

借此提出的自己的产品可(kě)以帮助对方解决这个问题,就是我能(néng)够给你带来什么xx产品,可(kě)以将所有(yǒu)客户数据集成到一个集中的地方,无论通道如何,都可(kě)以轻松地跟踪、管理(lǐ)和测量客户交互

Would you like to hear more about how (产品名) can turn those negative reviews into loyal, satisfied customers?

(最后,发出号召询问对方想不想了解更多(duō)关于如何去管理(lǐ)、转化用(yòng)户的产品

 

 

 

2、玩具用(yòng)品

 

Hi Mike,

It's Sophie from XXX China. Hope this letter finds you well.

Christmas season is approaching, I don't know if you have seen the fidget spinner already. It is the latest craze. Like factories are producing this in overtime. MOQ is small, but many clients are ordering by containers.

( 从热点的节日入手,再制造相关的话题比如工厂在夜以继日的生产,说明这个产品的需求量是很(hěn)大的,侧面反映这个产品在市场上流通率也高

Kindly keep us informed about yourthoughts. More detailed offer will be updated accordingly.

( 最后,向对方说可(kě)以随时提出他(tā)的想法,更多(duō)的产品细节会在后面提供,这样也就有(yǒu)了下一次继续跟进的机会)

Sophie

 

3、文(wén)具用(yòng)品

 

 

Hi Mr. Steven Hans,

We get your name and email address from your trade lead on Manufacturers, Suppliersthat you are in the market for ball pen. We would like to introduce our company and products, hope that we may build business cooperation in the future.

开头就告诉对方自己是从哪里了解到并获得你的邮件方式的,消除对方的疑虑

We are factory specializing in the manufacture and export of ball pen for more than six years. We have profuse designs with series quality grade, and expressly, our price is very competitive because we are manufacturer, we are the source. You are welcome to visit our website http://www.aaa.com which includes our company profiles, history and something latest designs.

( 再直接向对方说明自己的工厂、产品和价格方面的优势特点,以及在不知道客户具體(tǐ)想要哪种的产品的时候,强调自己有(yǒu)多(duō)种不同品质的产品无论对方想要高端的还是中低端的,都会有(yǒu)更多(duō)的沟通空间

Should any of these items be of interest to you, please let us know, we will be happy to give you details.

As a very active manufacturer, we develop new designs nearly every month, if you have interest in it, it’s my pleasure to offer news to you regularly.

Best regards,

Sophie

 

 

4、轻工业产品

 

 

Hi Mike,

Greetings from China. It's Sophie ABC.

We are in the market for 产品 since xxx年. These years we have been working closely with lots of brands such as 列举合作的品牌。

( 直接简短的介绍自己的产品从什么时候的,在这写这些年里合作了哪些客户和品牌,越大的客户,也為(wèi)你的产品做很(hěn)好的背书

A more detailed product brochure will be updated accordingly if you get interested.

Sophie

 

 

 

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